Introduction
Ford Recalls 2024 Ranger Pickups Over Window Pinching Issue that could pose a safety risk. This defect, affecting over 70,000 vehicles, involves power windows failing to reverse when obstructed, potentially causing injuries. Ford is addressing this promptly to ensure customer safety, offering free repairs to fix the issue.
What is the Ford Recalls 2024 Ranger Pickups Over Window Pinching Issue?
Power windows in the 2024 Ford Ranger should automatically reverse when they detect an obstruction, like a hand or finger, to prevent injury. However, a software glitch in the door modules may disable this safety feature.
Consequently, windows might continue closing, risking pinching or trapping occupants, which could lead to bruises or more severe injuries.
This issue primarily affects the front windows, where usage is frequent. The automatic reversal system is crucial for safety, especially for families with children. If the window fails to reverse, it could exert excessive force, causing harm.
Ford identified this defect through rigorous testing, prompting immediate action to protect drivers and passengers from potential harm. The problem stems from the Driver Door Module (DDM) and Passenger Door Module (PDM).
These modules control window operations, and their software can malfunction during a reset. Such resets might occur during power interruptions or diagnostic procedures, disabling the safety feature and increasing the risk of a window pinching incident.
Why Did Ford Issue the Recall?
Ford issued the recall after discovering a software flaw in the door modules of affected vehicles. Specifically, the software logic may disable the automatic reversal feature during a module reset. This reset can happen unexpectedly, such as during electrical system interruptions, leaving the windows unable to detect obstructions properly.
The recall process began when Ford’s quality control team identified the issue, likely through internal testing or customer feedback. Collaborating with the National Highway Traffic Safety Administration (NHTSA), Ford confirmed the defect’s severity. Consequently, they launched the recall to prevent potential injuries and maintain trust in their brand’s commitment to safety.
Recalls are a standard industry practice when defects compromise safety. Ford’s proactive approach demonstrates accountability. By addressing the issue swiftly, they aim to minimize risks. The recall, identified as 24C24 by Ford and 24V597000 by NHTSA, reflects a thorough investigation to ensure all affected vehicles are repaired efficiently.
How Many Vehicles Are Affected?
The recall impacts 70,483 vehicles, including 2024 Ford Ranger pickups and Lincoln Nautilus SUVs. Both models share similar door module systems, explaining their inclusion. The affected Rangers were manufactured at Ford’s Michigan Assembly plant between December 9, 2022, and July 15, 2024, with specific faulty door modules.
The Ford Ranger is a popular midsize pickup, valued for its durability and versatility. The Lincoln Nautilus, a luxury SUV, appeals to a different market segment. Despite their differences, the shared technology in their window systems led to both being recalled. This significant number underscores the urgency of addressing the issue.
Owners of these vehicles should act promptly to check their recall status. The large number of affected units highlights the importance of widespread communication. Ford’s recall efforts aim to reach all owners, ensuring they receive necessary repairs to restore their vehicles’ safety features and prevent potential accidents.
What is Ford Doing to Fix the Problem?
Ford Recalls 2024 Ranger Pickups Over Window Pinching Issue. This update targets the Driver Door Module and Passenger Door Module, fixing the software logic that disables the automatic reversal feature. Dealerships will install this update free of charge, ensuring a quick and effective solution for affected vehicles.
The repair process is straightforward, typically taking less than an hour. Owners will receive notification letters starting September 23, 2024, instructing them to schedule appointments at authorized Ford or Lincoln dealerships. This efficient approach minimizes inconvenience while prioritizing safety, reflecting Ford’s commitment to resolving the issue promptly.
Software updates are a common fix for modern vehicle defects, as they avoid costly hardware replacements. Ford’s solution ensures that the windows will function correctly, restoring the automatic reversal feature. Owners are encouraged to act quickly to schedule repairs, as delays could increase the risk of injury.
How Can Owners Check If Their Vehicle Is Recalled?
Owners can verify if their 2024 Ford Ranger or Lincoln Nautilus is affected by checking the NHTSA website (NHTSA Recalls). By entering their Vehicle Identification Number (VIN), found on the driver’s side dashboard or door jamb, they can confirm recall status. This tool is user-friendly and reliable.
Alternatively, Ford will mail recall notices starting September 23, 2024. Owners should watch for these letters, which provide instructions for scheduling repairs. For immediate confirmation, contacting Ford customer service at 1-866-436-7332 with the VIN is another option. This ensures owners can act swiftly to address the issue.
Taking proactive steps is crucial. Owners should not wait for symptoms to appear, as the defect may not be immediately noticeable. Checking the recall status early allows for timely repairs, reducing the risk of injury. Ford and NHTSA provide accessible resources to make this process seamless for all affected customers.
Reported Issues by Owners
Some 2024 Ford Ranger owners have reported window malfunctions, highlighting the defect’s real-world impact. For example, the passenger side window may start closing but then roll back down unexpectedly. This erratic behavior confuses drivers and indicates a failure in the automatic reversal system, aligning with the recall’s focus.
Another issue involves the global window control feature, where owners use the key fob to operate all windows simultaneously. In affected vehicles, front windows may attempt to close but revert to a partly open position. This malfunction not only affects convenience but also signals the underlying software issue Ford is addressing.
These owner reports validate Ford’s recall decision. While the issues may seem minor, they point to a serious safety concern. The potential for pinching injuries makes it critical for owners to have their vehicles repaired promptly, ensuring the windows function safely and reliably in all situations.
Additional Recall Details
A second recall, identified as 25C10 (NHTSA ID 25V237000), affects 1,168 additional 2024 Ford Ranger and Lincoln Nautilus vehicles. This recall addresses a similar issue where windows may not reverse when using the global closing feature. The cause is improper software updates in the door modules, continuing the pinching risk.
Notification for this second recall is expected by May 19, 2025. Like the primary recall, the fix involves a free software update. Owners of vehicles in this smaller group should also check their recall status and schedule repairs to ensure their windows operate safely under all conditions.
Safety Implications and Precautions
The window pinching issue poses a notable safety risk, particularly for families with young children who may inadvertently place their hands near windows. Without the automatic reversal feature, the windows could cause significant injuries. Owners should exercise caution when operating windows until the repair is completed.
To minimize risks, avoid placing hands or objects near closing windows. Educate passengers, especially children, about the potential danger. Promptly scheduling the recall repair is the most effective way to eliminate this risk, ensuring the vehicle’s safety features function as intended.
Ford’s Commitment to Customer Safety
Ford’s swift response to the window pinching issue reflects its dedication to customer safety. By issuing the recall and offering free repairs, Ford demonstrates accountability and a proactive approach to quality control. This action helps maintain trust among Ranger and Nautilus owners, reinforcing Ford’s reputation for reliability.
The company’s collaboration with NHTSA ensures transparency and compliance with safety standards. Owners can feel confident that Ford is taking all necessary steps to address the defect. This recall serves as a reminder of the importance of addressing safety issues promptly to protect all vehicle occupants.
FAQs About the Ford Ranger Window Pinching Recall
What is a window pinching issue, and why is it dangerous?
A window pinching issue occurs when power windows fail to reverse upon detecting an obstruction, potentially trapping fingers or hands. This can cause injuries, ranging from bruises to severe damage, making it a significant safety concern, especially for children.
How can I tell if my Ford Ranger is affected by the recall?
Check your vehicle’s status on the NHTSA website (NHTSA Recalls) using your VIN. Alternatively, wait for Ford’s recall notice by mail or contact Ford customer service at 1-866-436-7332 for confirmation.
Will the recall repair be free?
Yes, Ford covers the cost of the software update for all affected vehicles. This is standard for recalls, ensuring owners face no financial burden to restore their vehicle’s safety features.
What if I’ve already experienced the window pinching issue?
If you’ve encountered the issue, schedule the recall repair immediately. Document any incidents or injuries and contact Ford customer service. Seek medical attention if necessary to address any harm caused by the defect.
Are other Ford models affected by similar issues?
Currently, only the 2024 Ford Ranger and Lincoln Nautilus are included in this recall. However, stay informed about other recalls by regularly checking the NHTSA website for updates on your vehicle model.
How long will the repair take?
The software update typically takes less than an hour at a Ford or Lincoln dealership. Contact your dealer to confirm the exact time and schedule an appointment at your convenience.
Can I get the repair done at any Ford dealership?
Yes, any authorized Ford or Lincoln dealership can perform the recall repair. You are not limited to the dealership where you purchased the vehicle, providing flexibility for owners.
Conclusion
Ford’s recall of the 2024 Ranger pickups and Lincoln Nautilus SUVs addresses a critical window pinching issue that could endanger occupants. By offering free software updates, Ford ensures that the automatic reversal feature functions correctly, eliminating the risk of injury.
